← The Lab Series
Collaboration Lab

Know me. Know you.
Work better together.

A one-day team experiment from the Lab Series. People explore how they work, discover what colleagues need from them, and test small changes on a real work challenge.

One-day format + pre-workMixed roles & experience levelsThai & English materials
Our hypothesis

A clear goal is only half of teamwork. The other half is understanding the people you are building it with.

Experiment
Experience
Learning Journey
The method

Three questions, tested together.

This is a day of experiments, not a day of slides. Each activity gives the team something to notice, and each one feeds the next.

Know me

What are my preferences and strengths, and what might I miss? What helps me do my best work?

Know you

How do my colleagues like to communicate, decide and receive information? How do they work under pressure?

Work better together

What small change can I try? What will we agree as a team, and keep using after today?

The experiment log

One day, five experiments.

This is one illustrative Lab design. Activities, tools and outputs are shaped around your team and the agreed brief.

  1. Experiment 01

    The Missing Blueprint

    The question

    What happens when we start before we see the bigger picture?

    The experiment

    Tables build freely, then the goal changes, new conditions arrive and everything has to connect.

    What we notice

    Who “together” really includes, what information was missing and what helped the work move.

  2. Experiment 02

    Decode My Human Manual

    The question

    How do I work best, in my own words?

    The experiment

    Each person reads their manual and marks what fits, what needs nuance and what they want others to know.

    What we notice

    The manual is a starting point. Its owner corrects it and adds their own experience.

  3. Experiment 03

    Meet the Experts

    The question

    What does each colleague need from me?

    The experiment

    Everyone is the expert on themselves. They choose what to share, then small groups try it out on everyday work situations.

    What we notice

    Where styles complement each other, and where a difference needs translating.

  4. Experiment 04

    The Real-Work Challenge

    The question

    Does any of this work when the pressure is on?

    The experiment

    Mixed teams take on a fictional but realistic case, built around the handovers and pressures your team knows.

    What we notice

    At the mid-point, teams pause, reopen their manuals, adjust and carry on. Then they replay what changed.

  5. Experiment 05

    The Collaboration Formula

    The question

    What will we keep doing on Monday?

    The experiment

    The team turns the day’s discoveries into three to five working agreements in its own words.

    What we notice

    Everyone leaves with one small personal commitment to try at work.

Running all day: the Discovery Wall

A shared place to record helpful behaviours people notice, and what they want to practise. These are observations, not ratings.

The heart of the Lab

The Human Manual.

Every person receives a personal guide to working with them. It turns behavioural tendencies into conversation starters that its owner can check and change.

Not a personality label. It doesn’t measure skill, leadership ability or performance, and only what its owner chooses to share is discussed.

  1. 01Key FeaturesWhat I naturally bring
  2. 02Working With MeCommunication, pace and decisions
  3. 03Optimal ConditionsWhat helps me do my best
  4. 04Handle With CareWhat may be misunderstood
  5. 05TroubleshootingWhat helps when pressure rises
  6. 06My FlexWhat I will adapt for others
A small reaction

The Flex 10% experiment.

We don’t change personalities. We practise small, deliberate adjustments across different needs.

Fast“Can we decide now?”
Detail“What evidence do we need?”
Direct“Let’s name the issue.”
Harmony“Let’s preserve trust.”
Flexible“We can adjust as we go.”
Structured“Who owns the next step?”

Three questions to ask: What does this colleague need? What can I adjust? What should I ask instead of assuming?

Lab safety rules

A safe place to experiment.

People try new things when they know they aren't being judged. These rules hold for the whole day.

  • Different does not mean difficult.
  • No individual scores or ratings.
  • Your manual belongs to you. You choose what to share.
  • Preferences are not skill, competence or performance.
  • Observers record what happened, not personalities.
  • Everyone contributes in their own way: speak, draw, write or plan.
The protocol

From preparation to everyday work.

  1. Before

    Prepare

    We agree the goal with the leader, explore real pain points and prepare mixed tables and Human Manuals.

  2. Lab day

    Experiment

    The team works through the day’s experiments, guided by facilitators, with observers noting team-level patterns.

  3. After

    Make it useful

    The team leaves with its agreements. Where agreed, the leader receives a Discovery Snapshot and debrief.

  4. Day 30 · Optional extra

    Check back

    A separate facilitated check-back to review what changed, what stuck and what needs adapting.

The results

What each person, team and leader takes away.

Every person

Human Manual

A personal, editable guide, with discoveries about colleagues and practical ways to flex. Its owner chooses what to share.

The team

Working Agreements

Three to five simple, visible commitments: what people will try, when they will use it, who will support it and when the team will review it.

The leader, where agreed

Discovery Snapshot

Team-level patterns, examples of what was observed and priorities for the next 30 days.

A Lab creates space to practise and learn. If individual assessment is also needed, its purpose, criteria and use of findings are agreed separately.

Your next experiment

What would you like your team to try?

Tell me what is happening in your team, and we can explore what a Lab could look like. The Lab Series overview is available on request.